On Campus - Attendance, Participation and Health Advice
The campus at 100 George Street Parramatta is currently closed. We understand this may be inconvenient for our students. Rest assured, it is not a decision that has been taken lightly. Any student who requires access to university facilities to study and use Internet Wi-Fi can still do so at our Parramatta South campus library and designated ‘Study Halls’ at that campus. Strict physical distancing measures will remain in place. Students will, of course, continue to be able to access library resources, services and learning support remotely. The shuttle bus service from Parramatta City Campus to Parramatta South Campus is still operating.
Western Sydney University International College has moved all of its face to face classes on-line. You should check your emails and your unit learning site (Moodle or vUWS) for the most up-to-date instructions regarding online learning for the units you are enrolled in.
If you’re unit has practicals and requires lab access, you will be advised by one of our Course Conveners or your teacher on how this will be managed. Our staff are still here to support you if needed online via email, Zoom and other channels.
The International College teachers are well prepared to offer your program online. Our campus at 100 George Street Parramatta is temporarily closed. All classes have now been shifted online so you will not be able to attend those classes in person. If your unit has a practical component which is required to be conducted at an on-site lab, please follow the advice from your unit teacher.
Please follow the direction of your teacher and course convener to ensure you are aware how to attend your classes online.
At present, you can still come to the university’s Parramatta South Campus to use campus facilities such as study spaces and WiFi unless:
- you are subject to any of the travel or quarantine restrictions imposed by the Australian Government
- you have had close contact with a confirmed or suspected case of the coronavirus (COVID-19) virus within the last 14 days and you have to follow self-isolation rules.
- you are experiencing flu-like symptoms or you are unwell.
If any of the above apply to you, you will need to self-isolate for 14 days. Please see the Department of Health’s fact sheet for more information on self-isolation and inform us by contacting our coronavirus (COVID-19) hotline: +61 406 398 942 or emailing us at firstname.lastname@example.org
If you are unsure of your status, please contact us: email@example.com
If you are feeling unwell and begin to display symptoms of coronavirus (COVID-19) including a fever, cough or other respiratory symptoms, you can call the Coronavirus Health Information Hotline (1800 300 243) or our own doctor for advice.
Managing Your Studies - Offers, Deferrals, Withdrawals, Studying Online and Overseas Travel
We appreciate that every student has individual circumstances and so we have a range of options available to support you if you have been unable to start your studies and we will contact you to outline those options.
If you have any questions please contact our admissions team via email: firstname.lastname@example.org
You will have on-line options for all courses. We understand that every student will have different circumstances which may impact their ability to study. We will consider every request on case to case basis. If you wish to take a leave of absence or defer your studies, please email: email@example.com
Yes. We will provide you with support to transition to face-to-face teaching and learning.
Face to face classes will resume as soon as we feel that it is safe for our students, staff and the community. As always, we are guided by the health authorities with online delivery a temporary measure during these unprecedented times.
It is not recommended that you do any travel due to the travel restrictions that have been enforced. The Smartraveller site may assist you in forming your travel decisions.
If you think you may not meet the requirements of your units due to interruptions regarding coronavirus (COVID-19), please contact your course convener for advice.
Please follow the advice from your unit teacher if you have a query regarding your in-class tests and final exams.
Financial Issues - Late Payments, Refunds, Overseas Health Cover and Financial Assistance
If you are a new student and have been unable to start your studies (either in person or online), please e-mail us at firstname.lastname@example.org and we will advise you on next steps. One option may be to defer your studies. In cases where a deferral is approved, you will be able to utilise the paid amount for the new commencement date.
If you are a continuing student and are thinking of taking a leave of absence, please email: email@example.com and we will assist you with appropriate advice as these will be assessed on case to case basis. If a request for leave of absence is approved, you will be able to utilise the paid amount for the next term or will be able to request refund.
If you have had to defer your studies due to coronavirus (COVID-19) and are already in Australia, you cannot suspend your policy. It is a visa condition that you have overseas health cover, regardless of whether or not classes have begun. If you are yet to arrive in Australia, you can amend the start date of your policy to align with when you will arrive. Please visit the Allianz website for more information.